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Technical support - for EPNM-F-LG-RTM-T1 - phone consulting - 24x7 - response time: 1 h
Main Specifications | |
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Product Description | Cisco Software Support Service for Service Providers Basic without Upgrades - technical support - for EPNM-F-LG-RTM-T1 |
Service & Support | Technical support |
Service Included | Phone consulting |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
For part number(s) | EPNM-F-LG-RTM-T1 |
General | |
Type | Technical support |
Service Included | Phone consulting |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Installation Type | Locally installed |
For part number(s) | EPNM-F-LG-RTM-T1 |
Details | |
Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - response time: next business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday |