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Technical support - for Veeam Availability Suite Enterprise Plus - upgrade license - 10 VMs - Veeam Cloud & Service Provider Program - upgrade from Veeam Availability Suite Enterprise - phone consulting - 1 month - 24x7 - response time: 1 h
Main Specifications | |
---|---|
Product Description | Veeam Production Support - technical support - for Veeam Availability Suite Enterprise Plus - 1 month |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Veeam Availability Suite Enterprise Plus |
License Type | Upgrade license |
License Qty | 10 VMs |
Licensing Program | Veeam Cloud & Service Provider Program |
Upgrade from | Veeam Availability Suite Enterprise |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Veeam Availability Suite Enterprise Plus |
Installation Type | Locally installed |
License Type | Upgrade license |
License Qty | 10 VMs |
Licensing Program | Veeam Cloud & Service Provider Program |
Upgrade from | Veeam Availability Suite Enterprise |
Details | |
Service & Support | Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month |