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Shared Cloud - Subscription license (5 years) + VMware Production Support for Cloud Products - 1 device - hosted - federal, prepaid - SPP - U.S. Federal only
Main Specifications | |
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Product Description | VMware Remote Work Essentials - Shared Cloud - subscription license (5 years) + VMware Production Support for Cloud Products - 1 device |
Product Type | Subscription license - 5 years |
Category | Online & appliance based services - remote monitoring & management |
Installation Type | Hosted - SaaS |
License Qty | 1 device |
License Pricing | Federal government, prepaid |
Licensing Program | VMware Subscription Purchasing Program (SPP) |
Bundled Support | VMware Production Support for Cloud Products |
Licensing Details | U.S. Federal only |
Service & Support | New releases update |
General | |
Category | Online & appliance based services - remote monitoring & management |
Product Type | Subscription license - 5 years |
Installation Type | Hosted - SaaS |
Bundled Support | VMware Production Support for Cloud Products |
Service & Support | |
Type | Emergency phone consulting - 5 years / 30 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 5 years / 30 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 5 years / 30 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 5 years / 30 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 5 years / 30 contacts ¦ Web knowledge base access - 5 years ¦ Web support - 5 years ¦ New releases update - 5 years ¦ Remote monitoring - 5 years ¦ Technical support - 5 years - severity critical |
Licensing | |
License Qty | 1 device |
License Pricing | Federal government, prepaid |
Licensing Program | VMware Subscription Purchasing Program (SPP) |
Details | U.S. Federal only |