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Term License (1 year) + 1 Year VMware Production Support & Subscription Service - 10 named users
Main Specifications | |
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Product Description | VMware Horizon Enterprise Edition - Term License (1 year) + 1 Year VMware Production Support & Subscription Service - 10 named users |
Product Type | Term License - 1 year |
Category | Utilities - desktop virtualization |
License Qty | 10 named users |
Bundled Support | 1 Year VMware Production Support & Subscription Service |
Service & Support | Technical support |
General | |
Category | Utilities - desktop virtualization |
Product Type | Term License - 1 year |
Bundled Support | 1 Year VMware Production Support & Subscription Service |
Service & Support | |
Type | Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ Technical support - 1 year - severity critical |
Licensing | |
License Qty | 10 named users |