"We Source IT Better, We Manage IT Better, We Refresh IT Better"

Help Desk

We Support IT Better

Cadan’s Help Desk is available to all Cadan customers.
Our Help Desk technology experts are here to assist you from 7:00 AM to 6:00 PM (CST), Monday through Friday. For help please call us locally at 952-278-0580 or call our toll free number 888-882-2326. We are also available via email at helpdesk@cadan.com and chat through our customer portal. Current users please press the F11 key.
Superior service level agreements with a 1 hour response time and 98% SLA adherence

  • Submit service requests via the Cadan Assist management system via phone, internet or e-mail.
  • 'Live Chat' with a Cadan Help Desk technical specialist through our customer portal
  • We standardize operating procedures as well as create and maintain documentation in order to eliminate common, recurring issues.
  • Our self-service knowledge base allows your staff to solve common issues on their own eliminating the need to call for assistance.