Quantum - Quantum StorageCare Gold Support Plan, All Zones
Extended service agreement - parts and labor (for switch chassis) - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 6505
Quantum
SBRM5-SFXX-GL50
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Quantum StorageCare Gold Support Plan, All Zones - extended service agreement - 5 years - on-site |
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Response Time | 4 hours (for critical issues) |
Service Availability | 24 hours a day / 7 days a week |
Covered Configurations | Switch chassis |
Designed For | Brocade 6505 |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Response Time | 4 hours (for critical issues) |
Service Availability | 24 hours a day / 7 days a week |
Covered Configurations | Switch chassis |
Details | |
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - for major problems ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - for minor problems ¦ Technical support - phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity common ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Technical support - remote monitoring - 5 years ¦ Product info support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Training - 5 years ¦ Extended service agreement - loaner - 5 years ¦ New releases update - 5 years |
Compatibility Information | |
Designed For | Brocade 6505 |