Formax - Formax Service Agreement

Extended service agreement - parts and labor - 4 years (years: 2nd - 5th) - on-site - response time: 24 h

Formax
FD8732HS-ASAY2-5
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Product Description

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Main Specifications
Product Description Formax Service Agreement - extended service agreement - 4 years - years: 2nd - 5th - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Support Period 2nd, 3rd, 4th and 5th year
Response Time 24 hours
General
Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Support Period 2nd, 3rd, 4th and 5th year
Response Time 24 hours
Details
Service & Support Extended service agreement - parts and labor - 4 years - on-site - response time: 24 h ¦ Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity urgent ¦ Technical support - phone consulting - 4 years - response time: 1 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity normal ¦ Technical support - web support - 4 years ¦ Technical support - inspection - 4 years ¦ Technical support - training - 4 years

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