Welcome to the PeaceHealth IT Hardware Standards Site
iT1 Team SLA Commitments For Order and Quote Processing
| ACTION | SLA |
| Order Acknowledgement | 2 Hours |
| Order Placement & Confirmation | 24 Hours |
| Shipment & Tracking Requests | 24 Hours |
| Return Request Processing | 48 Hours |
| Quote Acknowledgement | 4 Hours |
| Quote Turnaround (standard) | End of Day |
| Quote Turnaround (specialty) | 24 Hours |
If you are having trouble loggin in or have questions, comments, or change requests, please contact your dedicated iT1 team:
Artina: (480) 676-3562 | Aimee: (808) 339-8000 Jen: (480) 378-2450 | PeaceHealth@iT1.com