Veritas - HPE Tech Care Basic Service

Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - government - for NetBackup Flex Scale HPE

Veritas
32876-M4213
N/A
N/A
New

Price: $1,825.00

MSRP: $1,825.00
Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description HPE Tech Care Basic Service - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Pricing Type Government
Designed For NetBackup Flex Scale HPE
General
Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Pricing Type Government
Details
Service & Support Extended service agreement - parts and labor - 4 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - visual remote guidance - 4 years ¦ New releases update - 4 years ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 4 years ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
Designed For VERITAS NetBackup Flex Scale HPE

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