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Main Specifications
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Product Description
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VMware Horizon Apps Advanced (v. 8) - Term License (4 years) + 4 years VMware Production Support & Subscription Service - 10 named users
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Product Type
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Term License - 4 years
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Category
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Utilities - desktop virtualization, virtualization management
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Version
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8
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License Qty
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10 named users
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Bundled Support
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4 years VMware Production Support & Subscription Service
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Service & Support
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New releases update
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General
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Category
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Utilities - desktop virtualization, virtualization management
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Product Type
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Term License - 4 years
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Version
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8
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Bundled Support
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4 years VMware Production Support & Subscription Service
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Service & Support
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Type
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Emergency phone consulting - 4 years / 24 incidents - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 4 years / 24 incidents - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 4 years / 24 incidents - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 4 years / 24 incidents - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 4 years / 24 incidents ¦ Web knowledge base access - 4 years ¦ Web support - 4 years ¦ New releases update - 4 years ¦ Remote monitoring - 4 years ¦ Technical support - 4 years - severity critical
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Licensing
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License Qty
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10 named users
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