Managed Hosting - Subscription upgrade license (3 years) + VMware SaaS Basic Support - 1 user - upgrade from 1 device - hosted - academic, prepaid - SPP, HPP
| Main Specifications | |
|---|---|
| Product Description | VMware Workspace ONE Assist Add-On - Managed Hosting - subscription upgrade license (3 years) + VMware SaaS Basic Support - 1 user |
| Product Type | Subscription upgrade license - 3 years |
| Category | Online & appliance based services - remote monitoring & management |
| Installation Type | Hosted - SaaS |
| License Qty | 1 user |
| License Pricing | Academic, prepaid |
| Licensing Program | VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP) |
| Upgrade from | VMware Workspace ONE Assist Add-On - Managed Hosting 1 device |
| Bundled Support | VMware SaaS Basic Support |
| Service & Support | Technical support |
| General | |
| Category | Online & appliance based services - remote monitoring & management |
| Product Type | Subscription upgrade license - 3 years |
| Installation Type | Hosted - SaaS |
| Upgrade from | VMware Workspace ONE Assist Add-On - Managed Hosting 1 device |
| Bundled Support | VMware SaaS Basic Support |
| Service & Support | |
| Type | Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4 ¦ Web support - 3 years ¦ E-mail consulting - 3 years ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years |
| Licensing | |
| License Qty | 1 user |
| License Pricing | Academic, prepaid |
| Licensing Program | VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP) |