Shared Cloud - Subscription upgrade license (4 years) + VMware Production Support for Cloud Products - 1 user - upgrade from 1 device - hosted - prepaid - SPP, HPP
| Main Specifications | |
|---|---|
| Product Description | VMware Workspace ONE Intelligence Add-on - Shared Cloud - subscription upgrade license (4 years) + VMware Production Support for Cloud Products - 1 user |
| Product Type | Subscription upgrade license - 4 years |
| Category | Online & appliance based services - remote monitoring & management, mobile application management |
| Installation Type | Hosted - SaaS |
| License Qty | 1 user |
| License Pricing | Prepaid |
| Licensing Program | VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP) |
| Upgrade from | VMware Workspace ONE Intelligence Add-on - Shared Cloud 1 device |
| Bundled Support | VMware Production Support for Cloud Products |
| Service & Support | Technical support |
| General | |
| Category | Online & appliance based services - remote monitoring & management, mobile application management |
| Product Type | Subscription upgrade license - 4 years |
| Installation Type | Hosted - SaaS |
| Upgrade from | VMware Workspace ONE Intelligence Add-on - Shared Cloud 1 device |
| Bundled Support | VMware Production Support for Cloud Products |
| Service & Support | |
| Type | Phone consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 4 years - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 4 years - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 4 years - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 4 years ¦ Web knowledge base access - 4 years ¦ Web support - 4 years ¦ New releases update - 4 years |
| Licensing | |
| License Qty | 1 user |
| License Pricing | Prepaid |
| Licensing Program | VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP) |