Cisco - Cisco Umbrella Platinum
Technical support - for Cisco Umbrella - 5 named support contacts - Software Volume Purchasing (SVP) - Dedicated Technical Account Manager - phone consulting - 24x7
Cisco
S-UMB-SUPT-P
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Cisco Umbrella Platinum - technical support - for Cisco Umbrella |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cisco Umbrella |
| License Qty | 5 named support contacts |
| Licensing Program | Software Volume Purchasing (SVP) |
| Licensing Details | Dedicated Technical Account Manager |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cisco Umbrella |
| Installation Type | Hosted |
| Hosted Service Type | SaaS |
| License Qty | 5 named support contacts |
| Licensing Program | Software Volume Purchasing (SVP) |
| Licensing Details | Dedicated Technical Account Manager |
| Details | |
| Service & Support | Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Friday - priority 2 ¦ Phone consulting - response time: 2 business days - availability: 24 hours a day / Monday-Friday - priority 3 ¦ E-mail consulting - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ E-mail consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ E-mail consulting - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - priority 3 |