Igel - Igel Software Maintenance Priority Plus
Technical support (renewal) - for IGEL OS - Standalone License (upsell) - volume - 1000+ level - for existing customers who do not want to migrate to OS11 Priority/Plus Subscription - phone consulting - 1 year - 24x7 - response time: 2 h
Igel
SUPPL-1Y-9999R
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Igel Software Maintenance Priority Plus - technical support (renewal) - for IGEL OS - 1 year |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | IGEL OS |
| License Type | Standalone License (upsell) |
| License Pricing | Volume / 1000+ level |
| Licensing Details | For existing customers who do not want to migrate to OS11 Priority/Plus Subscription |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | IGEL OS |
| Installation Type | Locally installed |
| License Type | Standalone License (upsell) |
| License Pricing | Volume / 1000+ level |
| Licensing Details | For existing customers who do not want to migrate to OS11 Priority/Plus Subscription |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Phone consulting - 1 year - response time: 4 business hours - availability: business hours / Monday-Friday - non-critical ¦ Web support - 1 year ¦ Technical support - 1 year - 15 named contacts ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |