Igel - Igel Priority Support
Technical support - for IGEL OS - Standalone License (upsell) - volume - 0-99 licenses - for existing customers who do not want to migrate to OS11 Priority/Plus Subscription - phone consulting - 3 years - business hours - response time: 4 business hours
Igel
SUPPR-3Y-99
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Igel Priority Support - technical support - for IGEL OS - 3 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 4 business hours |
| Service Availability | Business hours |
| Software Title | IGEL OS |
| License Type | Standalone License (upsell) |
| License Pricing | Volume / 0-99 licenses |
| Licensing Details | For existing customers who do not want to migrate to OS11 Priority/Plus Subscription |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 4 business hours |
| Service Availability | Business hours |
| Software | |
| Software Title | IGEL OS |
| Installation Type | Locally installed |
| License Type | Standalone License (upsell) |
| License Pricing | Volume / 0-99 licenses |
| Licensing Details | For existing customers who do not want to migrate to OS11 Priority/Plus Subscription |
| Details | |
| Service & Support | Phone consulting - 3 years - response time: 4 business hours - availability: business hours - 10 named contacts / severity critical ¦ Phone consulting - 3 years - response time: next business day - availability: business hours - 10 named contacts ¦ E-mail consulting - 3 years - availability: business hours ¦ Web support - 3 years - availability: business hours ¦ Remote consulting - 3 years - availability: business hours ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years |