Palo Alto Networks - Palo Alto Networks Premium Support

Extended service agreement (renewal) - advance parts replacement - 3 years - shipment - response time: NBD - prepaid - for Palo PA-5450

Palo Alto Networks
PAN-SVC-PREM-5450-3YR-R
N/A
N/A
New

Price: $114,330.00

MSRP: $114,330.00
Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Palo Alto Networks Premium Support - extended service agreement (renewal) - 3 years - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Pricing Type Prepaid
Designed For Palo PA-5450
General
Service Included Advance parts replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Pricing Type Prepaid
Details
Service & Support Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 3 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity low ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years
Compatibility Information
Designed For Palo PA-5450

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