Palo Alto Networks - Palo Alto Networks Premium Support

Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - US government - for P/N: PAN-PA-5450-AC-SYS, PAN-PA-5450-DC-SYS

Palo Alto Networks
PAN-SVC-PREMUSG-5450-R
N/A
N/A
New

Price: $42,340.00

MSRP: $42,340.00
Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Palo Alto Networks Premium Support - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Pricing Type US government
Designed For P/N: PAN-PA-5450-AC-SYS, PAN-PA-5450-DC-SYS
General
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Pricing Type US government
Details
Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity low ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
Compatibility Information
Designed For P/N: PAN-PA-5450-AC-SYS, PAN-PA-5450-DC-SYS

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