Rubrik - Rubrik Premium Support Services Plan

Extended service agreement - parts - shipment - response time: NBD

Rubrik
RBK-SVC-PREM-HW
N/A
N/A
New

Price: $1.00

MSRP: $0.00
Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Rubrik Premium Support Services Plan - extended service agreement - shipment
Type Extended service agreement
Service Included Parts
Location Shipment
Return Shipment At manufacturer expense
Response Time Next business day
General
Service Included Parts
Location Shipment
Return Shipment At manufacturer expense
Response Time Next business day
Details
Service & Support Extended service agreement - parts - shipment - response time: NBD ¦ Technical support - phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - response time: 2 h - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Technical support - phone consulting - response time: 8 hours (next business day for diagnosis occurs after 2:00 p.m.) - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Technical support - phone consulting - response time: NBD - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ Technical support - e-mail consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - e-mail consulting - response time: 2 h - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Technical support - e-mail consulting - response time: 8 hours (next business day for diagnosis occurs after 2:00 p.m.) - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Technical support - e-mail consulting - response time: NBD - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ Technical support - web support - availability: 24 hours a day / Monday-Sunday ¦ New releases update

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