Tintri - Tintri Support Plans Gold

Technical support - for Tintri SyncVM - phone consulting - 2 years - 24x7 - response time: 2 h

Tintri
SUP-T850-SYNC-GOLD-2YR
N/A
N/A
New

Price: $3,271.00

MSRP: $0.00
Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Tintri Support Plans Gold - technical support - for Tintri SyncVM - 2 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 2 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Software Title Tintri SyncVM
General
Type Technical support
Service Included Phone consulting
Full Contract Period 2 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Software
Software Title Tintri SyncVM
Installation Type Locally installed
Details
Service & Support Phone consulting - 2 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 48 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 2 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ E-mail consulting - 2 years - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ E-mail consulting - 2 years - response time: 48 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 2 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 2 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 2 years - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 2 years - response time: 48 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years

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