IBM - IBM ServicePac Remote Technical Support
Technical support - for VMware Acceleration Kits - 2 sockets - emergency phone consulting - 1 year - 24x7 - response time: 2 h
IBM
91Y6845
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | IBM ServicePac Remote Technical Support - technical support - for VMware Acceleration Kits - 1 year |
| Service & Support | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | VMware Acceleration Kits |
| Hardware Pricing | 2 sockets |
| General | |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | VMware Acceleration Kits |
| Hardware Pricing | 2 sockets |
| Details | |
| Service & Support | Emergency phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2/3/4 |