Cisco - Cisco Umbrella Platinum
Technical support - for Cisco Umbrella - 5 named support contacts - Software Volume Purchasing (SVP) - Dedicated Technical Account Manager - phone consulting - 24x7
Cisco
S-UMB-SUPT-P
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Cisco Umbrella Platinum - technical support - for Cisco Umbrella |
Service & Support | Technical support |
Service Included | Phone consulting |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Cisco Umbrella |
License Qty | 5 named support contacts |
Licensing Program | Software Volume Purchasing (SVP) |
Licensing Details | Dedicated Technical Account Manager |
General | |
Type | Technical support |
Service Included | Phone consulting |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Cisco Umbrella |
Installation Type | Hosted |
Hosted Service Type | SaaS |
License Qty | 5 named support contacts |
Licensing Program | Software Volume Purchasing (SVP) |
Licensing Details | Dedicated Technical Account Manager |
Details | |
Service & Support | Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Friday - priority 2 ¦ Phone consulting - response time: 2 business days - availability: 24 hours a day / Monday-Friday - priority 3 ¦ E-mail consulting - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ E-mail consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ E-mail consulting - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - priority 3 |