IBM - IBM Business Critical Service

Extended service agreement - for IBM QRadar xx29 Appliance - 1 appliance install - subsequent - Passport - level E - 1 year - 24x7 - response time: 4 h

IBM
E0N93LL-E
N/A
N/A
New

Price: $1,485.68

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description IBM Business Critical Service - extended service agreement - for IBM QRadar xx29 Appliance - 1 year
Service & Support Extended service agreement
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Software Title IBM QRadar xx29 Appliance
License Qty 1 appliance install
License Pricing Volume, subsequent / level E
Licensing Program Passport Advantage
General
Type Extended service agreement
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Software
Software Title IBM QRadar xx29 Appliance
Installation Type Locally installed
License Qty 1 appliance install
License Pricing Volume, subsequent / level E
Licensing Program Passport Advantage
Details
Service & Support Replacement - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - 1 year - response time: 2 business hours - availability: 9 hours a day / Monday-Friday - severity level 2/3/4

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