StorageCraft - StorageCraft Premium Support

Technical support - for StorageCraft ShadowProtect SPX (Linux - Virtual Server) - 10 virtual servers - academic, GOV - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h - English - United States

StorageCraft
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Price: CALL

Total Available: 39997

Product Description

What's Included

Main Specifications
Product Description StorageCraft Premium Support - technical support - for StorageCraft ShadowProtect SPX (Linux - Virtual Server) - 1 year
Service & Support Technical support
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Localization English United States
Software Title StorageCraft ShadowProtect SPX (Linux - Virtual Server)
License Qty 10 virtual servers
License Pricing Academic, government
License Validation Period 1 year
Licensing Details ESD
General
Type Technical support
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Localization English United States
Software
Software Title StorageCraft ShadowProtect SPX (Linux - Virtual Server)
Installation Type Locally installed
License Qty 10 virtual servers
License Pricing Academic, government
Software License - Validation Period 1 year
Licensing Details ESD
Details
Service & Support Emergency phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year - response time: 1 business day availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity low ¦ Emergency e-mail consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - response time: 1 business day availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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