StorageCraft - StorageCraft Software Maintenance

Technical support (renewal) - for StorageCraft ShadowProtect SPX (Linux - Virtual Server) - 10 virtual servers - ESD - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States

StorageCraft
XSVS00USMS101YZZZ
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Price: CALL

Total Available: 39997

Product Description

What's Included

Main Specifications
Product Description StorageCraft Software Maintenance - technical support (renewal) - for StorageCraft ShadowProtect SPX (Linux - Virtual Server) - 1 year
Service & Support Technical support (renewal)
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 2 business hours
Service Availability 12 hours a day / 5 days a week
Localization English United States
Software Title StorageCraft ShadowProtect SPX (Linux - Virtual Server)
License Qty 10 virtual servers
License Validation Period 1 year
Licensing Details ESD
General
Type Technical support (renewal)
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 2 business hours
Service Availability 12 hours a day / 5 days a week
Localization English United States
Software
Software Title StorageCraft ShadowProtect SPX (Linux - Virtual Server)
Installation Type Locally installed
License Qty 10 virtual servers
Software License - Validation Period 1 year
Licensing Details ESD
Details
Service & Support Emergency phone consulting - 1 year - response time: 2 business hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 1 year - response time: 1 business day - severity high ¦ Phone consulting - 1 year - response time: 2 business days - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 1 year - response time: 2 business hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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