StorageCraft Technology - StorageCraft Software Maintenance

Technical support (renewal) - for StorageCraft ShadowProtect SPX (Linux - Virtual Server) - 10 virtual servers - ESD - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States

StorageCraft Technology
XSVS00USMS101YZZZ
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New

Price: CALL

Total Available: 10000

Product Description

Additional Details

    What's Included

    Main Specifications
    Product Description StorageCraft Software Maintenance - technical support (renewal) - for StorageCraft ShadowProtect SPX (Linux - Virtual Server) - 1 year
    Service & Support Technical support (renewal)
    Service Included Emergency phone consulting
    Full Contract Period 1 year
    Response Time 2 business hours
    Service Availability 12 hours a day / 5 days a week
    Localization English United States
    Software Title StorageCraft ShadowProtect SPX (Linux - Virtual Server)
    License Qty 10 virtual servers
    License Validation Period 1 year
    Licensing Details ESD
    General
    Type Technical support (renewal)
    Service Included Emergency phone consulting
    Full Contract Period 1 year
    Response Time 2 business hours
    Service Availability 12 hours a day / 5 days a week
    Localization English United States
    Software
    Software Title StorageCraft ShadowProtect SPX (Linux - Virtual Server)
    Installation Type Locally installed
    License Qty 10 virtual servers
    Software License - Validation Period 1 year
    Licensing Details ESD
    Details
    Service & Support Emergency phone consulting - 1 year - response time: 2 business hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 1 year - response time: 1 business day - severity high ¦ Phone consulting - 1 year - response time: 2 business days - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 1 year - response time: 2 business hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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