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Veeam Premium Support
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Main Specifications
Product Description
Veeam Premium Support - technical support - for Veeam Backup & Replication Enterprise Plus for VMware - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Software Title
Veeam Backup & Replication Enterprise Plus for VMware
License Qty
10 VMs
License Pricing
Prepaid
Licensing Details
Includes first year 24/7 uplift, Cloud providers only
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Veeam Backup & Replication Enterprise Plus for VMware
License Qty
10 VMs
License Pricing
Prepaid
Licensing Details
Includes first year 24/7 uplift, Cloud providers only
Details
Service & Support
Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Item Information Supplier Information Optional Attributes