Technical support (reactivation) - for Veeam Backup & Replication Enterprise for VMware and Veeam Management Pack Enterprise Plus for VMware - 1 socket - promo - phone consulting - 1 year - 12x5 - response time: 2 h
Veeam Basic Support - technical support (reactivation) - for Veeam Backup & Replication Enterprise for VMware and Veeam Management Pack Enterprise Plus for VMware - 1 year
Service & Support
Technical support (reactivation)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
12 hours a day / 5 days a week
Software Title
Veeam Backup & Replication Enterprise for VMware and Veeam Management Pack Enterprise Plus for VMware
License Qty
1 socket
License Pricing
Promotional
General
Type
Technical support (reactivation)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
12 hours a day / 5 days a week
Software
Software Title
Veeam Backup & Replication Enterprise for VMware and Veeam Management Pack Enterprise Plus for VMware
Installation Type
Locally installed
License Qty
1 socket
License Pricing
Promotional
Details
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year
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