Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - government
| Main Specifications | |
|---|---|
| Product Description | Veritas Essential Appliance Support - extended service agreement - 5 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 business hours |
| Pricing Type | Government |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 business hours |
| Pricing Type | Government |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours (distance from customer site - 1000 miles) ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web knowledge base access - 5 years ¦ New releases update - 5 years |