Technical support - for C1DNA-P-1G-A-3Y - on-premise - phone consulting - 3 years - 24x7
| Main Specifications | |
|---|---|
| Product Description | Cisco Solution Support - technical support - for C1DNA-P-1G-A-3Y - 3 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Service Availability | 24 hours a day / 7 days a week |
| For part number(s) | C1DNA-P-1G-A-3Y |
| Licensing Details | On-premise |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| For part number(s) | C1DNA-P-1G-A-3Y |
| Licensing Details | On-premise |
| Details | |
| Service & Support | Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 3 years - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - 3 years - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years |