Technical support - for AlgoSec AppViz - 1 AFA per firewall - phone consulting - 24x7 - response time: 6 h
| Main Specifications | |
|---|---|
| Product Description | AlgoSec Preferred - technical support - for AlgoSec AppViz |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Response Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | AlgoSec AppViz |
| License Qty | 1 AFA per firewall |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Response Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | AlgoSec AppViz |
| Installation Type | Locally installed |
| License Qty | 1 AFA per firewall |
| Details | |
| Service & Support | Phone consulting - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web knowledge base access ¦ New releases update |