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Veeam Production Support
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Main Specifications
Product Description
Veeam Production Support - technical support - for Veeam Availability Suite Enterprise Plus - 1 month
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 month
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Veeam Availability Suite Enterprise Plus
License Type
Upgrade license
License Qty
1 socket
Upgrade from
Veeam Availability Suite Enterprise
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 month
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Veeam Availability Suite Enterprise Plus
Installation Type
Locally installed
License Type
Upgrade license
License Qty
1 socket
Upgrade from
Veeam Availability Suite Enterprise
Details
Service & Support
Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month
Item Information Supplier Information Optional Attributes