- Full Catalog
- Veeam
- Software
- Software Service & Support
-
Veeam Basic Support
- Back to Results
Main Specifications
|
---|
Product Description
|
Veeam Basic Support - technical support - for Veeam Backup Essentials Enterprise Plus - 1 month
|
Service & Support
|
Technical support
|
Service Included
|
Phone consulting
|
Full Contract Period
|
1 month
|
Response Time
|
2 hours
|
Service Availability
|
12 hours a day / 5 days a week
|
Software Title
|
Veeam Backup Essentials Enterprise Plus
|
License Type
|
Upgrade license
|
License Qty
|
2 sockets
|
Upgrade from
|
Veeam Backup Essentials Standard
|
General
|
---|
Type
|
Technical support
|
Service Included
|
Phone consulting
|
Full Contract Period
|
1 month
|
Response Time
|
2 hours
|
Service Availability
|
12 hours a day / 5 days a week
|
Software
|
---|
Software Title
|
Veeam Backup Essentials Enterprise Plus
|
Installation Type
|
Locally installed
|
License Type
|
Upgrade license
|
License Qty
|
2 sockets
|
Upgrade from
|
Veeam Backup Essentials Standard
|
Details
|
---|
Service & Support
|
Phone consulting - 1 month - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 month - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 month - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 month - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 month - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 1 month ¦ Web knowledge base access - 1 month
|