Cisco Software Support Service Premium - technical support - for Cisco Web Security Appliance
Service & Support
Technical support
Service Included
Phone consulting
Service Availability
24 hours a day / 7 days a week
Software Title
Cisco Web Security Appliance
License Qty
7500 - 19999 seats
Designed For
P/N: L-SWSS-PRE-WSA2=
General
Type
Technical support
Service Included
Phone consulting
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Cisco Web Security Appliance
License Qty
7500 - 19999 seats
Details
Service & Support
Phone consulting - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update
Compatibility Information
Designed For
P/N: L-SWSS-PRE-WSA2=
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