Technical support - for Barracuda Total Email Security - min. of 1000 users - phone consulting - 1 month - 24x7 - response time: 30 min
| Main Specifications | |
|---|---|
| Product Description | Barracuda Premium Support - technical support - for Barracuda Total Email Security - 1 month |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Barracuda Total Email Security |
| Licensing Details | A minimum of 1000 users |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Barracuda Total Email Security |
| Installation Type | Locally installed |
| Licensing Details | A minimum of 1000 users |
| Details | |
| Service & Support | Phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Phone consulting - 1 month - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month |