Tintri - Tintri Support Plans Gold
Extended service agreement - replacement - 5 years - response time: NBD - for VMstore T880
Tintri
SUP-T880-GOLD-5YR
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Tintri Support Plans Gold - extended service agreement - 5 years |
Type | Extended service agreement |
Service Included | Replacement |
Full Contract Period | 5 years |
Response Time | Next business day |
Designed For | VMstore T880 |
General | |
Service Included | Replacement |
Full Contract Period | 5 years |
Response Time | Next business day |
Details | |
Service & Support | Extended service agreement - replacement - 5 years - response time: next business day ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 16 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 5 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years |
Compatibility Information | |
Designed For | Tintri VMstore T880 |